Skip to main content

Safe recovery

  • Preserve the last known-good export.
  • Disable auto-sync while investigating overwrites.
  • Reauthenticate the destination connector.
  • Run a manual update on a pilot repository.
  • Regenerate only when the current docs are backed up and the owning team agrees.
  • Do not delete the repository or target folder as a troubleshooting shortcut.

Support details

Include workspace, repository, branch, generation or sync timestamp, target folder, destination connector, expected status, actual status, and redacted error.

Next step

Return to Generate docs or Sync and export.