> ## Documentation Index
> Fetch the complete documentation index at: https://doc.entelligence.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack integration

> Connect Slack, add channels, map users, configure per-channel notifications, and verify Entelligence delivery.

Slack can be used for Entelligence notifications and Slack-based product workflows that are enabled for the workspace.

<img src="https://mintcdn.com/entelligence-c3217b42/uXdo11tiYURMWtl8/images/integrations/slack-integration.png?fit=max&auto=format&n=uXdo11tiYURMWtl8&q=85&s=19ecd04a427d86d44afdadff684afd0d" alt="Slack integration showing workspace connection, channel delivery, user mapping, and notification status" width="2322" height="1364" data-path="images/integrations/slack-integration.png" />

## Connect the workspace

1. Open **Settings → Slack Notification**.
2. Under **Workspace Connection**, connect the approved Slack workspace.
3. Review the Slack authorization screen.
4. Return to Entelligence and confirm the workspace shows **Connected**.
5. Use **Reconnect** only when replacing or repairing the authorization.
6. Use **Disconnect** only after inventorying dependent channels and workflows.

## Choose the delivery mode

The current screen includes **Notify reviewers via**. Select the delivery route supported by the workspace, such as **Slack Channels**, and confirm where reviewer notifications will be sent.

## Add and configure channels

Under **Slack Channels**:

1. Select **Add Channel**.
2. Add the Entelligence Slack app to the intended Slack channel when required.
3. Use the channel settings control to select the notification types for that channel.
4. Confirm the row shows **Active** when at least one notification is enabled.
5. Treat **Inactive** or **No active notifications** as no configured delivery for that channel.

The audited screen shows **Daily incident digest** as one available configured notification. Other notification types depend on the current workspace and product configuration; use the channel settings control as the source of truth.

## Map users

Select **Map Users** from the **Slack Channels** area to associate Slack identities with Entelligence members. Verify ambiguous or unmatched identities manually instead of guessing.

## Channel membership

The Entelligence Slack app must belong to a channel it needs to read or post in. Private channels require explicit membership. A workspace connection alone does not grant access to every conversation.

## Disconnect and reconnect

Before disconnecting:

* Inventory active channels, notification types, incident delivery, and Slack-based workflows.
* Notify the workflow owners.
* Reconnect and test one pilot channel before resuming broader delivery.
* Remove stale channel configurations only after replacement delivery is verified.

## Verify

* The workspace shows **Connected**.
* One pilot channel is listed and **Active**.
* A configured test notification reaches the intended channel once.
* An unconfigured or unjoined private channel receives nothing.
* A mapped user resolves to the intended Entelligence member.
* Disconnection stops future delivery.

## Next step

Use [Ask Ellie in Slack](/ask-ellie/slack) or configure [Automations](/automations/overview) only if those products are enabled for the workspace.